![]() ![]() ![]() Perondi said the new system expanded the number and types of business filings available through the online portal, but that many would remain inaccessible until the internal issues were resolved. Unfortunately with online projects, this is sometimes the case.”Īccording to a press release announcing the update to SilverFlume, the new system allows for “improved and easy to use forms, step-by-step workflows, a progress bar, a ‘save for later’ option, expanded search capabilities and online help,” plus online copies services, notary, trademark and Universal Commercial Code filings. “We will do whatever we need to do to provide good customer service. “This is really only three days or four days old, so I certainly hope that’s not the case,” she said. She stressed that all business filing services were still available at the secretary of state’s physical office locations in Carson City and Las Vegas and that the office was working to restore the system to full capacity as soon as possible to stave off having businesses decide to register in other states with easy registration requirements such as Delaware. Perondi said that after the launch, the secretary of state’s office had discovered several bugs and issues with the updated software that caused intermittent freezes and difficulty accessing or filing information or documents. Problems persisted through much of this week, but the attorney, who asked not to be identified, said site functionality appeared to be better Friday. The office had shut down all commercial filing services between July 12 and 18 to prepare for the rollout of the upgraded system, which has been in the works since funding for the upgrade was approved in the 2015 legislative session.Ī Nevada attorney, however, said the Secretary of State’s Office didn’t provide much prior notice about the rollout of the new system, throwing firms into a frenzy when they were unable to complete transactions such as forming new corporations or merging companies. Over the past few days, visitors to the official website of Secretary of State Barbara Cegavske have been greeted with a red banner stating that the office has been “experiencing intermittent outages with the SilverFlume online business portal,” the online software used by the state for business registrations and other commercial recordings.Īccording to Deputy Secretary for Commercial Recordings Kimberley Perondi, the outages began after the launch of the state’s new business processing system on July 18. She also said companies can do a "bulk data download" to get the information for a maximum fee of $125.A long-planned update to the Secretary of State’s online business portal has resulted in sporadic outages and ongoing difficulties with accessing business records and information. "We're willing to work with anybody to get them what they need." "We apologize for any inconveniences affected by the change," Perondi said in a phone interview with News 4- Fox 11. Ummersen said they have not been able to do that since the outages because the search function has been down. In order to get his clients' websites certified through entities like GoDaddy, GoDaddy needs to verify the legitimacy of the clients' businesses through the Secretary of State. Van Ummersen does website hosting for his clients. However, one local business owner said those two options do not work for him. ![]() Business owners can also call customer service at (775) 684-5708. The State says that anyone who needs access to the portal during outages can do business at the Secretary of State's office in Carson City. 'Filings' are annual renewals, licenses, mergers and conversions. As a result, for the past several days, the site has experienced intermittent outages while technicians work to fix problems that have come up because of the upgrade.ĭeputy Secretary of Commercial Recordings, Kimberley Perondi tells News 4- Fox 11 that during the upgrade, Silver Plume went from having less than 20 filings to nearly 600. However, after the planned outage, the portal still had issues. The State says they planned the outage for 6 days to do a massive and complex upgrade. The Silver Flume portal, that helps business owners start a new business or obtain licenses, has been experiencing outages for more than a week. ![]()
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