![]() MEPCO’s complaint system is highly efficient and ensures quick responses to customer concerns. If the helpline is busy, you can reach out to your subdivision officer at 63726-0800. In case you require information on the restoration of discounted supply, you can file a complaint. For inquiries regarding power outages or load-shedding problems, feel free to contact MEPCO to obtain detailed information. MEPCO offers assistance in various areas, some of which can be resolved over the phone, while others may require a visit to the office. If you feel that your complaint has not been satisfactorily resolved, you can escalate your concern in writing to the Head of Quality & Assurance at the following email address: MEPCO Customer Care Services Call the Contact Centre at 118 or send an SMS to 8118.Here are the name of circles and telephone numbers: Name of Circle To ensure a fast response, it is highly recommended to provide accurate information when submitting complaints, enabling timely resolution. To determine your area and obtain a comprehensive list, please refer to the MEPCO Distribution circles. You have the option to lodge complaints verbally or in writing. The staff at Power Information Technology Company is committed to taking your complaints seriously and resolving them promptly. However, if you have concerns or believe that your needs have not been fully met, please don’t hesitate to inform them. Customer satisfaction is their utmost priority, and they encourage you to share your positive experiences. If you encounter any significant issues with electricity transmission, the Ministry of Energy’s Power Division is dedicated to helping you. To contact with the staff, follow the below numbers: Name Instead, you can easily obtain a free duplicate MEPCO bill online. If you require a copy of your bill, please refrain from calling the helpline numbers. You now have the option to visit the nearest MEPCO customer service center or contact the MEPCO Helpline to register complaints, seek assistance, or inquire about your electricity connection.įor any queries regarding new connections, meter replacements, demand notices, or other related matters, all the helpline numbers mentioned above are available. MEPCO Multan has established customer service centers in all regions to swiftly resolve customer issues. ![]() The following office phone numbers at the Multan Power Control Center can address your concerns about electricity transmission, power outages, unscheduled load shedding, and more: In addition, you can consult with a knowledgeable Mepco representative regarding load-shedding schedules or meter readings. ![]()
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